Privacy Policy
Lyrix Wireless is committed to protecting your privacy in order to give you the best possible mobile wireless (CMRS) and/or wireless data experience. Our Privacy Policy is to protect your Customer Proprietary Network Information referred to throughout this document as C.P.N.I. This covers Lyrix Wireless as it applies to information we obtain when subscribers order or use mobile wireless (CMRS) and/or wireless data services.
C.P.N.I.
Privacy concerns center on information that can be associated with a particular individual or entity and includes a customer's name, address, telephone number, social security number, e-mail address, etc…
Disclosure
Lyrix Wireless will not sell C.P.N.I. to any third party(s) obtained from the registration for or use of a Lyrix Wireless online service. We will not disclose any C.P.N.I. without the consent of the customer except: (i) as required by subpoena or other legal process; (ii) in the case of imminent physical harm to the customer or others; (iii) to protect Lyrix Wireless’ property. Lyrix Wireless agents, contractors and/or other companies who perform services on our behalf or in cooperation to the consistency of this Policy are required to protect our customer’s C.P.N.I.
Use of C.P.N.I.
Lyrix Wireless will collect and use C.P.N.I. for billing purposes to better meet your needs, resolve service problems, or to identify, create and inform you of products and services.
E-mail, text and instant messaging
Lyrix Wireless will not read your outgoing or incoming e-mail and text messages, private chat, or instant messages. Lyrix Wireless may store e-mail messages and text messages for a brief time. We may be compelled to disclose messages in order to comply with a court order, subpoena, or disclose information to protect an individual's safety. We may use C.P.N.I. to investigate and prevent potentially unlawful activity and action that threatens the network or otherwise violates the customer service agreement.
Security
Lyrix Wireless has security measures and policy guidelines to protect your C.P.N.I. from unauthorized access.
Children
Lyrix Wireless will not target children or teenagers for C.P.N.I. We encourage parents/guardians to spend time online with their children and participate in internet activity. All minors should have parental consent before using the internet or disclosing any C.P.N.I. online.
Updating Privacy Policy
When privacy policy updates occur, Lyrix Wireless will post them on our website at www.lyrixwireless.com.
Customer Concerns
Submit all questions and comments regarding C.P.N.I to the Compliance Director at (712) 824-7790.
Last updated – February 1, 2008
